La Petite Princesse

Visit our new store: 232 Elizabeth street NY NY 10012

WEBZO SUPPORT

If you have any problems navigating the site or if you received error massages please send them to support@webzo.com

SPECIAL RING SIZES

Special sizing could be done at extra cost 10$. Please email us.

TECH HELP

If you are here you must be experiencing some technical problems. Unfortunately, the internet is not quite a perfected medium yet, so bear with it.

Here goes, we hope this helps:

In order for some of the La Petite Princesse features - like forms and the registry - to work, La Petite Princesse relies on some sophisticated technology, in particular JavaScript. This technology is supported only in more recent versions of popular browsers. This means you need to be using Netscape 3.0 or higher, Microsoft Internet Explorer 4.0 or higher, or AOL 4.0 or higher in conjunction with Windows 95. Using lower versions may result in unexpected performance. We know, upgrading sounds like a major hassle but believe us it will be well worth it. To upgrade your browser, follow the appropriate links on either of these sites: Netscape, Internet Explorer.

If you are technically inclined, you may want to check your current browser to make sure JavaScript is enabled: If you are using Netscape 4.0 or greater:

Click Edit Menu
Then click Preferences
Then click Advanced
Make sure there is a check mark in both "Enable Java" and "Enable JavaScript"
Click OK

If you are using earlier releases of Netscape

Click Edit Menu
Then click Options
Then click Network Preferences
Then click Languages
Make sure there is a check mark in both "Enable Java" and "Enable JavaScript"
Then click OK

If you are using Microsoft Internet Explorer 3:

Click View Menu
Then click Options
Then click Security
Make sure a checkmark appears in "Enable Java Programs"
Click OK

Following are some tips and answers to some commonly asked questions:
I am not sure my order went through. It is possible your connection may have disconnected while you were trying to order. If you receive an email confirmation of your order, so did we and your order went through fine. If you did not receive one, please contact us, there may have been a problem. If you have other technical problems or questions, please contact us.

RETURN POLICY: We will be glad to make an exchange for any items you are not completely happy with. The item MUST be returned to SohoPrincess unworn, in perfect condition within 10 days of the shipping date. Shipping and handling on returned merchandise is non-refundable.